Troubleshooting: Can't open page in Beaver Builder

If you've installed Beaver Builder and can't see any sign of it on a page you open, try these troubleshooting steps.

Can't see Beaver Builder tab

You can't edit a page or post in Beaver Builder because you don't see the tab?

There are two possible solutions.

1

Check to make sure that Beaver Builder is enabled for that page or post type:

  • From the WordPress admin panel, go to Settings > Beaver Builder > Post Types and make sure the correct checkbox is selected for the page or post type you want to edit. 
2

Make sure Builder cccess is enabled for the correct user roles.

  • From the WordPress admin panel, go to Settings > Beaver Builder > User access. In the Builder access field in the Front end section, make sure the user role is enabled for the user having the problem.

Can't see the Beaver Builder UI

Normally when you open a page for editing in Beaver Builder, you see the Beaver Builder admin bar across the top of the page, as in this screenshot.

First possibilities that you may want to check are:

  • URL settings not matching in the WordPress Admin under Settings > General
    • One instance is when www is present in one URL but not the other
    • This can also occur if you use SSL(https) for one URL and not the other

The other likely cause is a conflict with another plugin installed on your site. Follow the Related Link to troubleshoot plugin conflicts.